Shipping policy

Free Worldwide Shipping

We offer free shipping on all orders to the United States, Canada, Australia, France, and the United Kingdom — no minimum order required.

Delivery Timeline

We're currently experiencing order processing delays and are working through a backlog of orders. Because of this, the expected delivery timeframe is now 4 to 6 weeks from the date of purchase.

We're sorry for the wait. Your order is safe, and you'll receive a tracking number by email as soon as it ships.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information. You can use this to monitor your shipment's progress in real time through our tracking portal.

Delays & Lost Packages

While we do our best to ensure timely delivery, occasional delays may occur due to customs processing, carrier disruptions, or other factors outside our control. If your order has not arrived within 12 business days of dispatch, please contact us at support@stoiqstorage.com and we will investigate promptly.

If your package is confirmed lost by the carrier, we will arrange a replacement or issue a full refund at no additional cost to you.

Returns & Refunds

Our shipping policy works in conjunction with our [Refund Policy]. Items must be returned within 30 days of receipt in their original, unused condition. Please refer to our Refund Policy for full details on the returns process, restocking fees, and refund timelines.

Contact Us

For any shipping-related questions, please reach out to us at support@stoiqstorage.com.